Last updated: 29/10/2025

At SMOCKD, your privacy isn’t an afterthought — it’s a priority.
We only collect what’s needed, keep it safe, and never sell your data.

This Privacy Policy explains how we collect, use, and protect your personal information when you visit or shop on smockd.com.

When you interact with SMOCKD, we collect a few things so your order flows smoothly:

  • Basic info: Name, email, phone number, shipping & billing address
  • Order info: Product details, payment confirmation, delivery preferences
  • Device info: IP address, browser type, cookies (for site performance and analytics)
  • Optional: Data from contact forms, newsletters, or social media interactions

We use your info to:

  • Process, confirm, and deliver your orders

  • Contact you for support, delivery updates, or account verification

  • Improve our site’s experience and fix bugs fast

  • Send updates, offers, and new-drop alerts (only if you opt in)

  • Keep transactions safe, fraud-free, and smooth

    We promise — no spam, no shady sharing, no unnecessary tracking.

We use secure SSL encryption across our website to protect your data during checkout and login. Payments are processed only through trusted, PCI-DSS-compliant gateways (like Razorpay, Stripe, Paytm, etc.). We don’t store your card details — ever.

We also limit internal access to customer data — only authorized team members can see what’s necessary to serve you.

We use cookies to make your experience smoother — like saving your cart, remembering login, and showing relevant recommendations.
Cookies help us understand what pages or products perform best (via tools like Google Analytics).

You can disable cookies in your browser settings anytime — but parts of the site may not function perfectly without them.

We don’t sell or trade your personal data.
We may share limited data only with trusted partners who help us run SMOCKD better — like payment processors, courier partners, and analytics providers — strictly for operational purposes.

Every partner we work with is required to keep your data confidential and secure.

You can always:

  • Request a copy of the personal data we hold

  • Ask us to update, correct, or delete your info

  • Unsubscribe from marketing emails at any time

Just email hello@smockd.com with your request, and we’ll respond within a reasonable timeframe.

We keep your data only as long as necessary — usually until your orders are fulfilled, returns are complete, or legal obligations (like accounting records) are satisfied.
After that, it’s securely deleted or anonymized.

We follow India’s Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and international best practices for e-commerce privacy.

If you’re visiting from the EU or UK, your data is also protected under GDPR standards.

We may tweak this Privacy Policy to match new laws, platform updates, or brand improvements. If we make major changes, we’ll update the “Last updated” date at the top.

  • Questions, clarifications, or privacy requests?
    Reach us anytime at: Email: hello@smockd.com

© 2025 SMOCKD. All rights reserved.